How long does delivery take?

- 3 to 5 working days for delivery within Peninsular Malaysia.
- 5 to 7 working days for delivery to Sabah and Sarawak.
- 7 to 10 working days for international deliveries.

Orders made after 9am will be processed on the next business day. A notification email containing your order tracking details will be sent to you once the item is sent for shipping.

What if I am not in at the time of delivery?

You must ensure you will be available to accept delivery at the Delivery Address on the delivery date as agreed between you and Naelofar.com. If you are not available and re-delivery is required, a calling card will be left for you to arrange re-delivery. Where re-delivery is required because you were not available at the agreed time, you consent to paying additional Delivery Fees as required by the Delivery Agent.

How can I track my order?

Shipment tracking number can be found via your account dashboard. Alternatively, you can contact us should you fail to get your tracking number.